Help centre

Short guides for getting the most out of GraftG — all from WhatsApp.

Guides

Founding Tradies — how the programme works
21 places. Free for a year, half price for life. Here is exactly how it works.
Getting started with GraftG
From sign-up to your first logged job in under two minutes.
Put GraftG on your iPhone home screen
Five taps in Safari and your dashboard opens from its own icon, like an app.
Put GraftG on your Android home screen
A few taps in Chrome and your dashboard is one tap away on your home screen.
How to log mileage on WhatsApp
Text your miles. We do the HMRC maths.
Your settings, on WhatsApp
Reply SETTINGS. Fix anything in one text.
How to send a quote on WhatsApp
Describe the job. Get a branded PDF quote back.
How invoices work on GraftG
From accepted quote or finished job to a paid invoice.
How to track a job on WhatsApp
Start it, log materials as you go, end it, invoice it.
How to book jobs in your WhatsApp diary
Text the booking. See your week. It lands in your phone calendar.
How to scan receipts on WhatsApp
Snap it. We read it. Ready for your VAT return.
Customers and profit on GraftG
Your contacts and your numbers, on request.
The Accountant Pack — your books, ready to hand over
Text PACK. Hand your accountant everything.
Xero sync — your books copied across as you work
Connect Xero once. The paperwork copies itself.
CIS on GraftG — deductions and statements
Both sides of CIS, handled from WhatsApp.
Payment reminders and review requests
GraftG does the awkward chasing, so you don’t have to.
Add your logo to quotes and invoices
Make every quote and invoice unmistakably yours.
The Team plan — your crew on one GraftG account
Your crew log their own work. You see all of it and do the invoicing.
Refer a mate — give 14 days, get a month
Your mate gets an extra 14 days. You get free months.

Frequently asked

Common questions

What is GraftG?

GraftG is a set of admin tools for UK tradespeople, sole traders and freelancers that work entirely through WhatsApp — mileage, quotes, receipts, jobs and invoices. There is no app to install.

Do I need to install anything?

No. Everything happens in WhatsApp, which is already on your phone. You sign up once on the web, link your number, then just text.

How much does it cost?

Introductory prices: Solo at £14 per month (five core tools), Pro at £24 per month (adds chasers, CIS, branding and Xero sync) and Team at £34 per month (everything in Pro plus up to 5 team members). You get a 14-day free trial of Solo and you can cancel any time. See graftg.co.uk/pricing for the full comparison.

Is my data secure?

Your data is stored securely and only ever used to run the service for you. See our Privacy Policy for the full detail.

Who is behind GraftG?

GraftG is run by Green and Home Limited, a UK company registered in England and Wales (company number 04204020), based in Hertford. Ask the GraftG WhatsApp number "who owns GraftG?" and it will tell you the same.

Is there a limit on how many messages I can send?

Normal use never gets near it. To keep the service fast and fair, GraftG handles up to 30 messages in any 10 minutes and 300 a day from one number. If you go over, you get one message saying so and GraftG picks up again after a few minutes (or the next day). Typed or spoken free-text handled by our AI has a daily allowance too — commands like HELP, MILES REPORT and INVOICE, and quick logging like "45 miles to Bristol", always keep working.

Why did GraftG say its assistant is paused?

Now and then we switch off the AI part of GraftG for a short while — for example while we look into a problem. While it is paused, anything the assistant would need to read (free text, voice notes, receipt photos) gets a short reply saying so: send it again a bit later. Typed commands like HELP, MILES REPORT, RECEIPTS and INVOICES, the BANK details questions, and quick logging like "45 miles to Bristol" keep working as normal.

Why has GraftG gone quiet?

Either you have hit the message limit above, or your number sent GraftG automatic replies (for example a WhatsApp Business away message) — GraftG pauses for six hours so the two automated systems do not message each other all day. If you hit the message limit, replies pick up again on their own once the 10-minute window has passed, or the next day for the daily limit. If it paused because of automatic replies, text HELP and replies switch straight back on. If that does not work, email hello@graftg.co.uk and we will sort it.

How do I get help?

Raise a ticket at app.graftg.co.uk/support — you can attach up to 3 screenshots (of the app or your WhatsApp chat with GraftG), which is the quickest way for us to see what went wrong. Or email hello@graftg.co.uk any time, or browse the guides on this page.

Still stuck?

Email hello@graftg.co.uk and we’ll help.

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