← Help centre

How invoices work on GraftG

From accepted quote or finished job to a paid invoice.

Start free trial All guides

Invoices come from two places — an accepted quote or a finished job — and share one running number sequence. You can list them and mark them paid without leaving WhatsApp.

Fix a mistake

Spotted something just after sending? Reply with the fix — "£5 parking", "parking is £5", "remove parts", "make it 2 hours" or "it’s for Mrs Smith" — and GraftG updates the same invoice and sends the corrected PDF. Later on, use CHANGE and the invoice number, e.g. "CHANGE 0001 £5 parking". Paid invoices can’t be changed.

Invoice straight away — no quote needed

Done a small job? Text "Invoice Mrs Jones, replaced tap, 1 hour labour, £35 parts" (or "Create an invoice for Mrs Jones, …") and GraftG raises the invoice there and then — your bank details, CIS (if you use it) and payment terms included. Add "7 days" or "on receipt" on the end for one-off terms. On the website, use + New invoice on the Quotes & Invoices page.

Create from a quote

Reply ACCEPT followed by the quote number (e.g. ACCEPT 0042). GraftG generates the invoice PDF.

Create from a job

Finish a job with END JOB, then reply INVOICE to generate the invoice from the logged labour and materials.

Track and settle

Reply INVOICES to see recent invoices, and PAID followed by the number (e.g. PAID 0042) once it is settled. MARK 0042 PAID and INVOICE 0042 PAID do the same thing — use whichever comes naturally.

Commands

INVOICES
List your recent invoices
ACCEPT <number>
Turn an accepted quote into an invoice
PAID <number>
Mark an invoice as paid
MARK <number> PAID
Same as PAID — INVOICE <number> PAID works too

FAQ

Can customers pay online?

A secure pay-now link can be included on invoices. If you do not see one yet, it is being switched on — your invoices still send and track normally in the meantime.

Are invoices numbered automatically?

Yes. All invoices share a single sequential number, whether they came from a quote or a job.

Where are my bank details shown?

Invoices include the sort code and account number from your Settings, so customers can pay by transfer.

🧮 Free calculators

🧮 VAT Calculator⏰ Late Payment Interest📈 Profit Margin View all →

Ready to try it?

Get started free