Turn a plain message or voice note into a branded PDF quote and send it back on the same chat — in about the time it takes to walk to the van.
14 July 2026 · 6 min read
If you quote jobs for a living, you already know the problem: the customer wants a price, you are on site with your hands full, and the only "proper" way to send a quote means sitting at a laptop tonight with a spreadsheet you would rather never open again. Most quotes get lost in that gap. This guide shows how UK tradespeople send tidy, professional quotes via WhatsApp — the app already on your phone — without installing anything new.
Your customers already message you on WhatsApp. It has read receipts, it is instant, and nobody ignores a WhatsApp the way they ignore email. The catch has always been that a WhatsApp message is not a quote — it is just text. What you want is the speed of WhatsApp with the professionalism of a proper PDF quote on your letterhead. That is exactly the gap GraftG's WhatsApp quote builder fills.
You message one WhatsApp number and describe the job in normal words, for example: "Quote for John Smith, fit new bathroom, 3 days labour, £250 tiles, £80 fixtures." GraftG reads it, works out the line items and VAT, and sends a branded PDF quote back into the same chat — usually within about 30 seconds. You forward it to the customer. That is the whole job. You can even do it by voice note if your hands are busy.
A quote that wins work and protects you covers: your business name (and logo, on the Pro plan), a unique quote number, the date and how long the quote is valid, a clear line-item breakdown, the VAT shown separately if you are VAT registered, and your payment terms. GraftG builds all of that automatically, so every quote looks the same and looks the part. See the full walkthrough in the quotes help guide.
When the customer says yes, you do not re-type anything. Reply "ACCEPT" with the quote number and GraftG converts it straight into an invoice — full amount, or a deposit slice first and the balance later. That is the second half of the same workflow; there is more on it in how to send invoices via WhatsApp.
Because GraftG is built for the UK, VAT is handled at 20% (or your rate) and shown as a separate line. If you work under the Construction Industry Scheme, the Pro plan can show the CIS deduction on the labour portion so the "net to pay" figure is clear to your contractor. You can sanity-check any figure with the free CIS deduction calculator before you send.
Quoting is part of the Solo plan at £14 a month, and your first month of Solo is free. The Pro plan (£24 a month) adds your logo, deposit invoices and CIS. Full detail is on the pricing page — there is no long contract and you can cancel any time.
Yes. You describe the job in a WhatsApp message or voice note and a branded PDF quote is generated and sent back into the same chat, usually within about 30 seconds. There is no app to install — it works through the WhatsApp you already use.
No. You sign up once on the web and link your phone number, then everything happens inside WhatsApp. There is nothing to download, and nothing new to learn.
Yes. If you are VAT registered, GraftG shows VAT as a separate line at your rate (20% by default), with a clear subtotal, VAT total and grand total. If you are not VAT registered, it simply leaves VAT off.
Quoting is included in the Solo plan at £14 a month, with the first month free. The Pro plan at £24 a month adds your logo, deposit invoices and CIS deductions.
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