A fair comparison from the people who build the alternative, including the businesses that should stay exactly where they are.
27 October 2026 · 6 min read
Jobber is one of the best-known field service apps in the world, and plenty of UK tradies try it. Some love it. Others find they are paying for a control room when what they actually run is one van. Here is a straight comparison, including the cases where Jobber is the better buy and you should ignore us.
Jobber is built for running a field team: scheduling and dispatching jobs, quotes and invoices, a customer portal, online payments, and an office view of who is where. If you have several crews, someone in the office planning the day, and customers who expect to book and pay through a portal, it does that job well and it has years of polish behind it.
Two things. First, it is a full system: another app, another login, another screen to fill in at the end of a long day. Software you do not open is software that does not get used, which is why so many small trade businesses end up with a half-filled job system and a notebook they actually trust. Second, Jobber was built in North America and its plans are tiered by features and by the number of users, so a sole trader can end up paying for a team-sized tool.
There is no app. You message one WhatsApp number, the one already open on your phone, and the admin happens in the chat. Describe a job by text or voice note and a branded PDF quote comes back. Finish a tracked job and it becomes an invoice. Photograph a receipt and it is read and filed. Text a trip and it is logged at HMRC mileage rates. The longer argument is in WhatsApp versus a job management app.
Jobber’s plans step up by feature tier and by how many users you need; check the current figures on Jobber’s own pricing page. When we checked it in October 2026 we could not confirm sterling prices there, so we have not quoted any rather than guess. GraftG is priced per business, not per head, and includes VAT: Solo £14.00 a month, Pro £24.00, and Team £34.00 covering up to five people, each with a 14-day free trial (a card is taken at sign-up). Bank transfer payments are free; a 0.8% platform fee applies only to invoices your customers pay online through GraftG. For the wider market, see what job management software actually costs.
If your week runs off a dispatch board, if you route several crews across timed appointments, if you have office staff who live in the system all day, or if your customers already book and pay through Jobber’s portal, Jobber is the better fit and we would rather say so than sell you the wrong thing. GraftG is built for the van, not the office.
Sole traders and two or three-person outfits who signed up for a field service app, used it properly for a month, then quietly drifted back to texts and a notebook. The reason is nearly always the same: it was more system than the business needed. Running admin through WhatsApp removes the exact step where the habit breaks. If that sounds familiar, compare it with our Tradify comparison too, then look at GraftG’s plans.
For a sole trader or small crew it usually is, because GraftG is a flat price per business: £14.00 a month on Solo, £24.00 on Pro and £34.00 on Team for up to five people, including VAT. Jobber’s plans are tiered by features and number of users, so check its own pricing page for current figures before deciding.
Not a dispatch board. The Pro plan includes an online booking page so customers can book you directly, and the Team plan lets you assign jobs to up to five people, but if you plan several crews across a timed calendar every day, Jobber is the better tool.
There is no bulk import today. GraftG builds your customer book as you go, remembering each customer the first time you quote or invoice them. Export your client list from Jobber and keep it as a reference while the new record builds.
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